Hi,
Kindly open an incident mentioning the same query that you have posted in our forum so that we can direct you to a prompt solution. Incident can be opened through Direct-Trac Developer Support System (<
https://www.syncfusion.com/account/login?ReturnUrl=%2fsupport%2fdirecttrac%2fincidents>), were you can take advantage of the expertise of a dedicated support engineer and a guaranteed response time. Hope you will take advantage of this system as well. If you have already reported, please ignore this.
NOTE: Kindly provide us a simple sample reproducing the issue reported; this will help us investigate further.
Thanks,
E.Hari Venkatesh