Support | Syncfusion

Support

Syncfusion wants to help you to be successful, so we offer support by Web, e-mail, and phone to customers with current subscriptions, as well as those evaluating our products with a free 30-day trial. Platinum support is available for customers that require expanded levels of support. Need to renew your support subscription?

So that we can help you most efficiently, please submit a ticket in our Direct-Trac incident management system before calling.

Standard support hours

Monday-Friday, 8:30am-5:30pm Eastern Time (excluding holidays)

Support by Phone

1.888.9.DOTNET (US only) or +1 919.481.1974

Support by Email

support@syncfusion.com

Direct-Trac Support System

Have issues with our products? Contact us through our state-of-the-art incident management system, Direct-Trac. You'll receive answers within 24 hours.

Community Forums

Interact with our engineers, support personnel, and fellow customers to discuss common questions in our discussion forums.

Services

Get the most out of your Syncfusion licenses by utilizing our technical consulting and training services.

Knowledge Base

Browse through our knowledge repository to get instant access to our assembled list of questions and answers. Find expert solutions to frequently asked questions.

Online Documentation

Having a problem? Need technical guidance? Check out our Online Documentation for the answer.