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Support

Syncfusion wants to help you to be successful, so we offer support by Web, e-mail, and phone to customers with current subscriptions, as well as those evaluating our products with a free 30-day trial. Platinum support is available for customers that require expanded levels of support. Need to renew your support subscription?

So that we can help you most efficiently, please submit a ticket in our Direct-Trac incident management system before calling.

Standard support hours: Monday-Friday, 8:30am-5:30pm Eastern Time (excluding holidays)
Support by Phone: 1.888.9.DOTNET (US only) or +1 919.481.1974
Support by Email: support@syncfusion.com

  • Direct-Trac Support System

    Have issues with our products? Contact us through our state-of-the-art incident management system, Direct-Trac. You'll receive answers within 24 hours.
  • Community Forums

    Interact with our engineers, support personnel, and fellow customers to discuss common questions in our discussion forums.
  • Services

    Get the most out of your Syncfusion licenses by utilizing our technical consulting and training services.
  • Knowledge Base

    Browse through our knowledge repository to get instant access to our assembled list of questions and answers. Find expert solutions to frequently asked questions.
  • Online Documentation

    Having a problem? Need technical guidance? Check out our Online Documentation for the answer.