At Syncfusion, our mission is to produce world-class software components that enable developers to produce quality software for the most demanding environments. Our components and frameworks for user interface, business intelligence, and reporting help you save money and get your applications to market faster.
Each of our products has a unique and useful feature set that developers find to be an indispensable part of their programming arsenal. Working with Syncfusion's Essential Studio suites and individual products, you can quickly and easily add cutting-edge functionality and the very latest look and feel to your .NET applications, taking the grunt work out of the development cycle and freeing you to focus on the core business logic of your applications.
Built with the future in mind: Our products are geared toward long life-cycle applications and designed to meet high standards for flexibility and long-term maintainability.
Full source code: We believe in empowering developers with source code, and ours is written to be redistributed and shipped in a tightly integrated manner. You can switch to using our components in debug mode at the flick of a switch.
First-rate technical support: Our team's 24 x 5 availability and online, phone, and forum-based support ensure you'll get the answer you need, when you need it.
Straightforward, flexible licensing: Syncfusion components are licensed on a per-developer basis with no royalty, run-time, or server-deployment fees. Each licensed developer may install our components on multiple personal machines at home and work.
A viable base for standardization: The wide range of solid products in our suites allows customers to reduce their dependence on multiple vendors and streamline their deployment of components.
Our products are available only as part of our Studio bundles.
Essential Studio with source code (or any individual product with source code) contains the full code for all the controls in the product. The binary version is functionally the same as the full version, but simply does not contain source code. Advantages of obtaining the full source code are discussed next in this FAQ.
When you buy from Syncfusion, you do not have to make the traditional, “buy vs. build” tradeoff, wherein you give up source-level transparency for the ease of being able to add a feature using a binary third-party control. With source code, our component becomes an integral and well-documented part of your application, and in some sense we become part of your development team. Benefits of source code include:
No hidden “black box” code.
Well-commented and documented source code.
The ability to step into our source code within your application.
No bothersome .zip files with pages of instructions to configure debugging. We support one-click debugging.
We even support changes to our source code for Enterprise Support customers.
We do not stop with shipping full source code. We ensure that the source code can be used with minimal effort. We incorporate a unique debugging support system that allows switching between Debug and Release versions of our library with a single click.
Syncfusion's Essential Studio includes a utility called the AssemblyManager that provides an easy way to change the version of the Syncfusion assemblies you link to. You can choose between Debug and Release on a per-product basis. When the version you wish to link to is changed in the AssemblyManager, the references in the current project are automatically updated so that the new assemblies will be used the next time you run the application.
When linking to the Debug version, you can step right into the component source code to debug a problem, should the need arise.
Syncfusion's components are written completely in C#. These components can be used in C#, VB.NET, or any other .NET language. We provide samples in both C# and VB.NET.
Please contact our sales team using the contact information provided, and they will be happy to assist you.
Our Windows Forms and Reporting products are compatible with .NET 2.0 or later and can be used with VS 2005 or later.
Our WPF, Silverlight, ASP.NET, Business Intelligence, and ASP.NET MVC products are compatible with .NET 3.5 for use in VS 2008 or later.
You can download a 30-day evaluation and have full access to samples, documentation, and support. You can even test the deployment of your application. However, after 30 days, your unlock key will expire. If you need more time or have any questions, please contact sales.
Our evaluation files are large. We recommend downloading the evaluation with a download manager utility such as the one from Free Download Manager. If this does not help please, contact us for assistance. We appreciate your interest and thank you for your patience in this matter.
A single developer license for Syncfusion Essential Studio Enterprise costs $2,495.00 US (source) and $1,995.00 US (binary) and includes a one-year subscription. We offer discounts for volume licensing, academic pricing, and competitive upgrades. Please refer to our Price List page to view our entire price list. We license Syncfusion Essential Studio on a developer basis. We do not charge run-time, royalty, or deployment fees. You have the right to install the products on multiple machines. Please refer to the section in this FAQ on licensing for more details. To obtain a quotation tailored to your specific needs, please fill out our Contact Sales form.
Syncfusion offers the following types of special license pricing:
Group, team, and global
Retail volume discount
Yes, we do. Please contact our sales team to obtain information about site licensing. You can fill out the sales contact form.
Yes, we do offer academic pricing. Our products are available at reduced prices to students, faculty, and staff members of schools, colleges, and universities, as well as charitable organizations that qualify for tax exemptions as described in the Internal Revenue Code Section 501(c)(3). Single user upgrades are not available at reduced prices. If your purchase qualifies for the above discounts, please contact us, including your IRS tax ID or school ID. Academic pricing is not available through our online ordering system.
Yes, we do offer volume discounts. Please contact our sales team to obtain a customized quotation based on the number of licenses required. You can fill out the sales contact form to obtain more information on volume licensing.
Yes, if you’re interested in upgrading to one of our products from a competitor, please contact sales with the following information about the competitor’s product you are currently using: product name, vendor, and date of purchase. Please select competitive upgrade on the form.
Please contact Sales for our current specials.
We license on a per-developer basis. All members of a development team using our products will need a license. We do not charge run-time, royalty, or deployment fees. For additional details on our licensing, please refer to our licensing model.
Each license includes the first year of subscription services to ensure access to all minor and major releases as well as technical support. Please see the subscription section below for more details.
You may choose to purchase the source code edition for any of our products. If you choose the Essential Studio Enterprise Source Edition, the full source code will be made available to you. Please contact sales if you need further details.
In certain cases, we understand that developers need to use more than one computer. You can install one licensed copy of our product on several computers as long as it is used only by a licensed developer.
There are no run-time or royalty fees for any of our products.
To obtain a copy of our latest software license agreement, please download the PDF version.
Only in exceptional cases does Syncfusion allow license transfers. Transfer requests are only considered for active subscribers within the same organization. Please contact your account manager to request further information or contact Sales.
All Syncfusion licenses include a one-year subscription for unlimited support including access to Direct-Trac, Syncfusion's support system, which facilitates web-based contact with our engineers 24 hours a day, 7 days a week. Direct-Trac allows Syncfusion customers to enter questions, track responses, and review solutions. All Syncfusion licenses include one year of access to all new releases, both major and minor. After one year, you may elect to renew your subscription to retain access to support and new releases. Please note that our licenses have perpetual rights, subject to limitations set forth in the EULA. Please see our EULA for full details.
Since our licenses are perpetual, you may continue to distribute the latest software release you obtained before your subscription expired. Please do note that certain important limitations apply. If you need access to the latest release, or need technical support services, you should consider renewing your subscription.
We encourage you to renew your subscription while it is still active since this will lock in the renewal pricing for the next year and ensure uninterrupted access to technical support services and updates. If you're considering whether or not to renew at this time, please keep in mind that an active subscription entitles you to unlimited technical support and new releases. If you choose to renew more than two weeks after your subscription expires, the cost to renew will be 60% of the full license list price. If your subscription has lapsed over 30 days, the reinstatement/renewal will be 75% of the license list price.
Yes, you may renew your lapsed subscription online or by contacting sales. If you renew more than two weeks after your subscription expires, the cost to renew will be 60% of the full license list price. If your subscription has lapsed over 30 days, the reinstatement/renewal will be 75% of the license list price.
Each of our licenses, as mentioned above, includes the first year of subscription service. The subscription service includes unlimited Web-based technical support, phone support, and access to all minor and major releases for a period of 12 months. Along with our Standard Support subscription service, we offer Enterprise Support and custom support agreements, such as 24 x 7 support. Please contact your account manager if you require further information.
Here are just a few of the privileges you’ll enjoy with Enterprise Support:
Incident turnaround time of 24 hours or less (to confirm receipt and share the time required to address the issue).
Access to a dedicated support contact for regular support issues.
Priority escalation of defect fixes.
Priority consideration for feature requests.
Special e-mail support with guaranteed callback (when requested) on all days including weekends and holidays between 8:00 a.m. and 8:00 p.m. Eastern time.
For more comprehensive information on this premium support option, please contact Syncfusion Sales at firstname.lastname@example.org.
Online: You can order Syncfusion products through our Web site using our secure ordering system.
Phone: You can order Syncfusion products over the phone by calling our sales team at 888-936-8638 (+1-919-481-1974).
Fax: You can order Syncfusion products by faxing an official purchase order (PO) from your company or by printing our fax order form and faxing it to us. Purchase orders are accepted for orders over $2,000 US only and must specify a billing contact and billing address.
Please note that to fulfill your order, we require the names and e-mail addresses of each end user. This is to ensure quicker turnaround and access to software. After placing your order, you will be e-mailed download instructions for the product you purchased as well as the required key to unlock the product. If you need assistance placing your order, please contact sales.
You can order Syncfusion products through the Web site by using our secure ordering system. Just follow the instructions on the page and contact us if you have any questions.
You should receive your unlock key and download instructions within four hours if your order is submitted before 4:00 p.m. Eastern time on a business day. Orders submitted after these hours or on a non-business day will be handled by 12:00 p.m. Eastern time on the next business day.
When you order a Syncfusion product, you will be sent download instructions electronically and given an unlock key to access the products you purchased. If you would like us to ship you a CD, there is an additional $20.00 US fee.
You can pay by credit card, check, or wire transfer. Please contact sales for more information or our bank details.
If you buy with a corporate purchase order, an invoice will be mailed the business day following the order. If you want your invoice faxed to you, let us know by e-mailing Sales. You can also view your invoice(s) by logging in to your Direct-Trac Developer Support System account. If you place your order using a credit card, your invoice will be e-mailed to you. The invoice will detail the amount charged to your credit card.
All our products come with an unconditional, 30-day money-back guarantee. Contact our sales team for more information.
You may purchase our products directly or through one of our reseller partners. If you need to locate a reseller in your country, please visit our reseller page.
Yes, international buyers can buy our products subject to US government regulations. You may purchase directly or through a reseller in your country.
Please reference the documentation installed with the product or available online.
You can log in to Direct-Trac at www.syncfusion.com/support/directtrac using your e-mail address and password to contact technical support services.
If the above has not addressed your question, please contact email@example.com.
If you have purchased Essential Studio Enterprise Binary Edition, or any other binary product, you can simply add or remove the evaluation unlock key and apply the full unlock key for full access (use the License Manager Utility available on the Syncfusion Dashboard). If you purchased the source code edition of any of our products, then you will need to uninstall the evaluation first, download the source edition, and then apply the source unlock key.
There are a few things to check:
Does the unlock key you received match the version you have installed?
Have you applied the full unlock key and not the evaluation unlock key?
Please note that you may generate your own unlock key by logging in to Direct-Trac at www.syncfusion.com/support using your e-mail address and password.
Still need further assistance? Please e-mail firstname.lastname@example.org.
Yes, you certainly can do that. You will need to contact sales with your request. You will simply pay the difference in price between the binary and source editions of your product.
Yes, we offer upgrades from individual products to any studio of your choice. Like the upgrade mentioned above, you will simply pay the difference in list price between the product you purchased and the studio. You will need to contact sales with your request.
The best URL to bookmark is our technical support page, which provides access to our knowledge base, Direct-Trac, and online documentation.
Yes, this is possible. When you place your order, please be sure to reference which version you need to access. You may also contact sales to make your request.