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Syncfusion setup will not unlock if you have entered the unlock key in any of the following three scenarios. Invalid Essential Studio version license key
When you have entered the key other than the Syncfusion generated key, the following error message will be shown. You have entered an invalid key. To generate the correct unlock key, please refer to this article: KB-2322
Invalid Essential Studio version license key When you try to unlock a particular version setup with another version of unlock key, the following error message will be shown. You are trying to unlock {version} setup with an incorrect key from {version}. Please refer to this article: KB-2322
All Syncfusion keys are also Version specific. You have to use the unlock key that belongs to the respective version. Please use the unlock key of the corresponding version you are trying to install by getting the license key from Direct-Trac.
When you try to unlock a Platform setup with another platform key, the following error message will be shown. You are trying to unlock {Platform name} setup with a {Platform name} unlock key. Please refer to this article: KB-2322
All Syncfusion keys are Platform specific. You have to use the unlock key that belongs to the respective platform. Please use the Essential Studio complete or corresponding platform license key by getting the license key from Direct-Trac.
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| Article ID: | Published Date: | Last Revised Date: | Platform: | Control: | Product Version: |
| 2322 | 02/12/2013 | 10/06/2016 | Miscellaneous | Install and Configuration | 11.1.0.21 |
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| Ryan Richter | Apr 22, 2015 |
| Suggest add: Clicking 'Unlock Key' button allows you to select newer versions and get new key. | |
| Iram Shaheen | Aug 22, 2016 |
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