Zendesk Chat provides comprehensive chat analytics that assist sales organizations identify problems and evaluate effectiveness of the agent.
The objective of Genesys is to equip personnel with the knowledge they require to assist consumers in receiving rapid and customized outcomes.
All your communications are organized in a user-friendly dashboard with LiveChat. It also has more than 170 software platform integrations.
Intercom provides messaging services, including live chat widgets that you can automate with your own workflows, integrate with chat bots, and focuses on customer engagement.
Freshchat is primarily concerned with conversions and reaching out to the appropriate prospects at the appropriate time.