Starting with version 16.2 (2018 Volume 2), we are enforcing a support incident creation process on the Syncfusion website. Support incident creation is only applicable for licensed or active trial license holders for specific platforms and products. Customers who don’t have a valid license or a valid trial license will not be able to create a support incident.
You may not be able to create support incidents for a selected product due to one of the following reasons:
You can create a support incident in the following cases:
If you think you should be able to create incidents but are not able to, please note that you can still contact us by creating support incidents by selecting Platform > Others and Category > Licensing.
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