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How to make Report Server accessible from outside of the installed machine through IIS?

3 mins read

Syncfusion Report Server can be hosted in a single machine and accessed from multiple machines outside the installed machine using the login credentials.

To make the Report Server accessible from outside the installed machine, you should host both the Report Server (RS) and User Management Server (UMS) as an application in the IIS either manually or using utility.

If the application is already hosted in IIS, skip the following steps and navigate to the Configure Report Server to connect with User Management Server.

Host Report Server and User Management Server in IIS

Manual hosting

Follow the steps given in the below link to host the Report Server applications manually in IIS.

https://help.syncfusion.com/report-platform/report-server/installation-and-deployment#host-as-application-in-iis

As like Report Server, follow the steps given in the below link to host the User Management Server applications manually in IIS.

https://help.syncfusion.com/user-management-server/setup/installation-and-deployment#host-as-application-in-iis

Using utility

The Report Server and User Management Server can also be hosted as an application in IIS by using the utility in the installed location.

  • Report Server

For Report Server, run the ConfigureReportServerIIS.exe from the following location.

C:\Program Files (x86)\Syncfusion\Report Server\Utilities\ReportServerIIS

utility location

Enter the unused port number and submit it. RS IIS window

The Report Server is hosted as an application and can be used by browsing it from IIS.

RS application in IIS

  • User Management Server

For User Management Server, run the ConfigureUserManagementServerIIS.exe from the following location.

C:\Program Files (x86)\Syncfusion\UMS\Utilities\UserManagementServerIIS

UMS utility location

Enter the unused port number and submit it. UMS IIS Window

Now, the User Management Server is also hosted as an application and can be launched from IIS.

UMS application in IIS

Configure Site URL

After hosting the applications, replace the site URLs of both Report Server and User Management Server in the Site Settings page.

Reference help link: https://help.syncfusion.com/report-platform/report-server/site-settings/custom-rebranding#site-url

Configure Report Server to connect with User Management Server

To configure the Report Server to connect with User Management Server, URL of the hosted User Management Server should be added to config.xml of Report Server from the following locations.

C:\Syncfusion\Report Server\ReportServer.Web\Configuration

C:\Syncfusion\Report Server\ReportServer.Web\App_Data\Configuration

UMS Url in config file

After updating the URL in config.xml files, restart both the Report Server and User Management Server applications in IIS.

Enable Firewall to allow the machine to access the web application outside the installed machine (Both Report Server and User Management Server)

If the applications are hosted manually by adding an application in IIS, add the inbound rule to the hosted port number of both Report Server and User Management Server in the firewall to access the sites outside the installed machine.

Follow the steps in the given link to add the inbound rule.

https://docs.microsoft.com/en-us/windows/security/threat-protection/windows-firewall/create-an-inbound-port-rule

If the site is still not accessible, check whether the firewall has blocked the connection:

  1. Open Windows Firewall with Advanced Security.
  2. Choose Windows Defender Firewall Properties from the center pane.
  3. Next to Outbound connections, choose Allow, and then click OK.

Set 'Allow' for Outbound connections

If the site is still not accessible, check whether the machine’s internet has been connected via proxy server.

Disable the proxy and try to access both the Report Server and User Management Server from outside the installed machine. If it works, try the following configuration changes to access the sites with the proxy connection.

https://social.technet.microsoft.com/Forums/en-US/0face535-3c7a-4658-be34-6c376322ca34/microsoft-edge-cant-open-local-domains?forum=win10itpronetworking

In latest Report Server installer, a new option Allow Firewall to Open is included to open the ports in firewall during installation. If the above option is checked while installation, ports were automatically enabled in firewall.

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