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How to assign license to portal users?

Platform: Miscellaneous |
Control: Website |
Published Date: May 15, 2018 |
Last Revised Date: June 4, 2019

Steps to assign the license to the portal user

The following role users have permission to assign the license in portal:

  1. Admin
  2. Technical Admin
  3. Power User


1. Login the website and go to Portal page or go through My Dashboard page and click “Manage License” under “Enterprise Portal” section, please find the following screenshot:

Manage license tab

 2. If you have multiple portals, select the portal to assign license.

List of portals

3. Click View.

Portal action

4. Select the user in portal, and click action icon, and then click Edit option.

Portal user details

Portal user actions

5.Now, increase/decrease the license count for this user.

Portal user license count

6. The popup confirmation window will open and click YES button.

License increment confirmation

7.The assigned license count will be increase/decrease in the user account.

Portal user license count

8. The consolidated license count displays as follow and those who are assigned license count will be increase/decrease (Admin, or Power User, or Technical Admin).

Portal license availablity


End-users can use assigned license only, cannot access the portal page.


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