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How to assign license to portal users?

Steps to assign the license to the portal user


The following role users have permission to assign the license in portal:

  1. Admin
  2. Technical Admin
  3. Power User


1. Login the website and go to Portal page or go through License and downloads page and click “Manage Licenses”, please find the following screenshot:


 2. If you have multiple portals, select the portal to assign license.


3. Click View.


4. Select the user in portal, and click action icon, and then click Edit option.


5.Now, increase/decrease the license count for this user.


6. The popup confirmation window will open and click YES button.


7.The assigned license count will be increase/decrease in the user account.


8. The consolidated license count displays as follow and those who are assigned license count will be increase/decrease (Admin, or Power User, or Technical Admin).

Note: End-users can use assigned license only, cannot access the portal page.



Article ID: Published Date: Last Revised Date: Platform: Control:
8762 05/15/2018 07/05/2018 Miscellaneous Website
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