We use cookies to give you the best experience on our website. If you continue to browse, then you agree to our privacy policy and cookie policy. Image for the cookie policy date
Unfortunately, activation email could not send to your email. Please try again.
Syncfusion Feedback

How to update credential details on the connection string for Dashboard Server Oracle database ?

Platform: Dashboard Platform |
Control: Dashboard Server

How to update credential details on the connection string for Dashboard Server Oracle database?

The credentials used to connect to the Dashboard Server database in the Syncfusion Dashboard Server can be changed at any time.

Dashboard Server is deployed in the below location by default.

{Windows_Drive}\Syncfusion\Dashboard Server\DashboardServer.Web\

For example, C:\Syncfusion\Dashboard Server\DashboardServer.Web\

We have shipped a utility with the Syncfusion Dashboard Server application in the below location by default.

{Windows_Drive}\Syncfusion\Dashboard Server\Utilities\ConnectionStringEditor



Figure 1: ConnectionStringEditor utility installed location.

Follow the below steps to change the Database Credentials,

Step 1: Stop the Dashboard Server from the Desktop shortcut – “Stop Syncfusion Dashboard Server”


Figure 2: Stop Syncfusion Dashboard Server.


Step 2: Open the ConnectionStringEditor.exe tool in installed location.




Figure 3: Syncfusion Dashboard Server - Connection String Editor form display.


Step 3: The connection details that were supplied while starting up the Dashboard Server application will be populated in the utility.

The DSN, Username and the password can be changed for the Oracle database.



Figure 4: Select DSN Connection.


Note: This utility cannot be used when SQL CE database is chosen as the Dashboard Server database in the Syncfusion Dashboard Server.


Step 4: This utility allows to change the login credentials, Username, Password and Database Password must be filled.

It can be login with the different user account. After filling the connection details proceed to save.

The utility will test the connection to the database with the given details. If the connection test passes, the new connection details will be updated in the connection string of the Dashboard Server database.


Figure 5: Save the connection details.


The tool will change the Database Credentials and will return a “success” message if the process underwent successfully.

If there is an error occurred in the process, the tool will generate an error log in text format in the below location and display the error log file name.

Error log file location: %temp%/Syncfusion Dashboard Server/{file_name}

Please create a support incident attaching this error log file for us to check the issue and give a solution.

You must log in to leave a comment

Please sign in to access our KB

This page will automatically be redirected to the sign-in page in 10 seconds.

Up arrow icon

Warning Icon You are using an outdated version of Internet Explorer that may not display all features of this and other websites. Upgrade to Internet Explorer 8 or newer for a better experience.Close Icon

Live Chat Icon For mobile