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Syncfusion Feedback

How to remove resources and drop the Database without uninstalling and reinstalling the Dashboard Server?

Platform: Dashboard Platform |
Control: Dashboard Server

At any time, you can remove the resources that were created in the Dashboard Server and drop the Dashboard Server database without uninstalling the Dashboard Server setup from the Control Panel.

By doing this, you can remove the test dashboards that you have created for evaluating the Dashboard Server or can re-configure the Dashboard Server with SQLCE or SQL Server.

Dashboard Server is deployed in the below location by default.

{Windows_Drive}\Syncfusion\Dashboard Server\DashboardServer.Web\

For example, C:\Syncfusion\Dashboard Server\DashboardServer.Web\

We have shipped a utility with the Syncfusion Dashboard Server application in the below location by default.

{Windows_Drive}\Syncfusion\Dashboard Server\Utilities\DatabaseUninstaller

Figure 1: DatabaseUninstaller installed location

Follow the instructions below to remove resources and drop the database of the Dashboard Server

Step 1: Stop the Dashboard Server from the Desktop shortcut – “Stop Syncfusion Dashboard Server”

Figure 2: Stop Syncfusion Dashboard Server


Step 2: Open command prompt in administrator mode and navigate to the DatabaseUninstaller tool installed location.

Figure 3: Open command window for DatabaseUninstaller

{Windows_Drive}\Syncfusion\Dashboard Server\Utilities\DatabaseUninstaller

Step 3: Type “databaseuninstaller dashboardserver” to remove resources and drop the database


Figure 4: Removing resources and dropping the database

The tool will remove the resources and drop the database and will return a “success” message if the process underwent successfully.

If there is an error occurred in the process, the tool will generate an error log in text format in the below location and display the error log file name.

Error log file location: %temp%/Syncfusion Dashboard Server/{file_name}

Please create a support incident attaching this error log file for us to check the issue and give a solution.

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