How to resolve Sample Browser stopped working issue

How to resolve Sample Browser stopped working issue

Please check whether the samples are shipped in the below install location.

Location:

C:\Users\{user name}\AppData\Local\Syncfusion\EssentialStudio\Version\Platform

Example:          

C:\Users\ManivannanS\AppData\Local\Syncfusion\EssentialStudio\13.2.0.29\Windows

If the files are not shipped, then the zip files are not extracted in the samples location. 

We would like to inform that during the installation of Syncfusion Essential Studio, the extracting zip application will ship in below temp location.

Location: C:\Users\{User name}\AppData\Local\Temp

The installer files will not be shipped in your machine if the ‘Temp’ folder does not have sufficient permission while installing Essential Studio. Uninstall the already installed Essential Studio in your machine, clean your temp(Start -> Run -> Type %temp%  -> Click OK) folder and then follow the below steps while reinstalling the Syncfusion Essential Studio.

1. After few minutes from when you click “Install” button, there will be a folder named “Install” shipped in your temp location. Please refer the below screenshot.
           
        
           
 

2. Navigate to the temp location and Right Click on “Install” folder and select Properties.

3. In Properties window select the Security tab, Administrators under the Group or user names, ensure the Permissions for Administrators as shown in the below screenshot and then click Advanced button.

4. Pop up window will be open when you click the Advanced button. Please select the Owner tab and then click Edit button as shown in the below screenshot.

5. Pop up window will be open when you click the Edit button. Under the Change owner to, select Administrators. Then select Replace owner on subcontainers and click objects check box and click OK. Please refer the below screenshot.

After the Essential Studio has been installed in your machine, please ensure that samples are present in the above mentioned samples location. If the samples are present, you can launch the samples successfully.