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How to resolve Sample Browser stopped working issue

Please check whether the samples are shipped in the below install location.

 

Location:

C:\Users\{user name}\AppData\Local\Syncfusion\EssentialStudio\Version\Platform

 

Example:          

C:\Users\ManivannanS\AppData\Local\Syncfusion\EssentialStudio\13.2.0.29\Windows

 

cid:image001.jpg@01D0E94E.5F063E70

 

If the files are not shipped, then the zip files are not extracted in the samples location. 

 

We would like to inform that during the installation of Syncfusion Essential Studio setup, the extracting zip application will ship in below temp location.

 

Location: C:\Users\{User name}\AppData\Local\Temp

 

The installer files will not be shipped in your machine if the ‘Temp’ folder does not have sufficient permission while installing our setup. Uninstall the Syncfusion setup installed in your system, clean your temp(Start -> Run -> Type %temp%  -> Click OK) folder and then follow the below steps while reinstalling the Syncfusion Essential Studio.

1. After few minutes from when you click “Install” button, there will be a folder named “Install” shipped in your temp location. Please refer the below screenshot.
            http://www.syncfusion.com/downloads/Support/DirectTrac/109249/-964033062-961346424.bmp
        
            http://www.syncfusion.com/downloads/Support/DirectTrac/109249/-738908898-738729436.bmp
 

2. Navigate to the temp location and Right Click on “Install” folder and select Properties.

3. In Properties window select the Security tab, Administrators under the Group or user names, ensure the Permissions for Administrators as shown in the below screenshot and then click Advanced button.

              http://www.syncfusion.com/downloads/Support/DirectTrac/109249/-267035031-266712946.bmp 

4. Pop up window will be open when you click the Advanced button. Please select the Owner tab and then click Edit button as shown in the below screenshot.


            http://www.syncfusion.com/downloads/Support/DirectTrac/109249/469050034469403935.bmp

5. Pop up window will be open when you click the Edit button. Under the Change owner to, select Administrators. Then select Replace owner on subcontainers and click objects check box and click OK. Please refer the below screenshot.


           http://www.syncfusion.com/downloads/Support/DirectTrac/109249/537714475540183201.bmp
 

After the Essential Studio setup has been installed in your system, please ensure that samples are present in the above mentioned samples location. If the samples are present, you can launch the samples successfully.

 

Article ID: Published Date: Last Revised Date: Platform: Control:
5875 12/15/2015 12/15/2015 Miscellaneous Install and Configuration
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