Syncfusion Dashboards. Cloud-based. The only BI solution you need for your business.
One reason could be unrecognized Syncfusion version might be used in playback. This can be checked by recording the control by ensuring that is recorded as supposed to be.
The reason for this being unrecognized is explained in this knowledge base article. Syncfusion controls does not get recognized even after TestStudio is installed? Refer to step 3 in particular.
You are using an outdated version of Internet Explorer that may not display all features of this and other websites. Upgrade to Internet Explorer 8 or newer for a better experience.