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Syncfusion Feedback

Tooltip Doesn't Disappear

Thread ID:





130694 May 26,2017 12:33 PM UTC May 29,2017 02:32 PM UTC JavaScript 1
Tags: ejGrid
Matt Abercrombie
Asked On May 26, 2017 12:33 PM UTC

I've got an "Add" tool bar item in my grid. Whenever the cursor moves across it without stopping, it appears and then "lingers" until you hover back over the hover text (see attachment). If you stop over top the "Add" button, the tooltip behaves correctly and goes away when you move the cursor off the "Add" button. It's only when the cursor glides across the button that we have this issue.

If there isn't a fix or workaround for this, is there a way to just not show the tooltip at all?

Attachment: hovertooltipbug_b861071a.zip

Prasanna Kumar Viswanathan [Syncfusion]
Replied On May 29, 2017 02:32 PM UTC

Hi Matt, 

Thanks for contacting Syncfusion support. 

We checked in our sample and we unable to reproduce the mentioned issue at our end. To find out the root cause of the issue, we need the following details. 

1. Code example of a Grid.  

2. Share the video demonstration of an issue.  

3. Essential Studio Version details. 

4. If possible, replicate the issue in the attached sample.  

Prasanna Kumar N.S.V 


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