We use cookies to give you the best experience on our website. If you continue to browse, then you agree to our privacy policy and cookie policy.
Unfortunately, activation email could not send to your email. Please try again.

Tooltip Doesn't Disappear

Thread ID:





130694 May 26,2017 08:33 AM May 29,2017 10:32 AM JavaScript 1
Tags: ejGrid
Matt Abercrombie
Asked On May 26, 2017 08:33 AM

I've got an "Add" tool bar item in my grid. Whenever the cursor moves across it without stopping, it appears and then "lingers" until you hover back over the hover text (see attachment). If you stop over top the "Add" button, the tooltip behaves correctly and goes away when you move the cursor off the "Add" button. It's only when the cursor glides across the button that we have this issue.

If there isn't a fix or workaround for this, is there a way to just not show the tooltip at all?

Attachment: hovertooltipbug_b861071a.zip

Prasanna Kumar Viswanathan [Syncfusion]
Replied On May 29, 2017 10:32 AM

Hi Matt, 

Thanks for contacting Syncfusion support. 

We checked in our sample and we unable to reproduce the mentioned issue at our end. To find out the root cause of the issue, we need the following details. 

1. Code example of a Grid.  

2. Share the video demonstration of an issue.  

3. Essential Studio Version details. 

4. If possible, replicate the issue in the attached sample.  

Prasanna Kumar N.S.V 


This post will be permanently deleted. Are you sure you want to continue?

Sorry, An error occured while processing your request. Please try again later.

You are using an outdated version of Internet Explorer that may not display all features of this and other websites. Upgrade to Internet Explorer 8 or newer for a better experience.