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Syncfusion grid in Syncfusion tab disappear on postback using update panel

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127569 Nov 23,2016 09:30 PM UTC Feb 10,2017 11:39 AM UTC ASP.NET Web Forms 7
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Tags: Tab
Roimer Machacón Otero
Asked On November 23, 2016 09:30 PM UTC

Hi, we're using syncfusion grid inside a Syncfusion tab.

Now this elements we've inside of a updatepanel that we use for avoid the refresh of all the page, but have a problem when press a button and make postback the grid inside of the tab disappear.

Attached to this forum an example with the error.

Attachment: WebSite_30c7aae8.zip

Prince Oliver [Syncfusion]
Replied On November 24, 2016 10:54 AM UTC

Hi Roimer,    
  
Thanks for contacting Syncfusion support.   
    
We have created a new incident on behalf of you related to this issue. We suggest you to follow up the incident for further reference using your direct trac account.    
  
  
Regards,    
  
Prince 


Mike Potratz
Replied On February 7, 2017 05:22 PM UTC

What is the solution?  I have the same issue with a grid inside a tab inside an update panel.  

I've setup a grid the same as the current Syncfusion demos/examples and it still disappears.  What's the magic code?

Prince Oliver [Syncfusion]
Replied On February 8, 2017 04:24 AM UTC

Hi Mike,  

Thanks for your update.  

We have provided solution for you in the incident. Please follow the incident which is under your account for the mentioned issue.  


Regards,  
Prince 


Mike Potratz
Replied On February 8, 2017 03:00 PM UTC

Except I click the link and all I see is my one ticket that is closed....  What am I missing?

Prince Oliver [Syncfusion]
Replied On February 9, 2017 06:51 AM UTC

Hi Roimer, 

Thanks for your update. 

We have reopened the closed incident. Kindly follow-up the incident as we have provided fix for the issue you reported in this forum.    

Regards, 
Prince 


Mike Potratz
Replied On February 9, 2017 04:25 PM UTC

I've attached a screen shot of what I see when I click the link you've provided.  

"Where" can I see the solution?  Can't you zip & send?

What do you see when you click the link you sent me?

Attachment: 20170209_10_21_33Support___DirectTrac___View_Incidents___Syncfusion_1b61d080.zip

Prince Oliver [Syncfusion]
Replied On February 10, 2017 11:39 AM UTC

Hi Mike,   

Sorry for the inconvenience caused. 

We have created a new incident under your account. Please follow-up on the incident. 

Regards, 
Prince 


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