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Syncfusion grid in Syncfusion tab disappear on postback using update panel

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127569 Nov 23,2016 04:30 PM Feb 10,2017 06:39 AM ASP.NET Web Forms 7
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Tags: Tab
Roimer Machacón Otero
Asked On November 23, 2016 04:30 PM

Hi, we're using syncfusion grid inside a Syncfusion tab.

Now this elements we've inside of a updatepanel that we use for avoid the refresh of all the page, but have a problem when press a button and make postback the grid inside of the tab disappear.

Attached to this forum an example with the error.

Attachment: WebSite_30c7aae8.zip

Prince Oliver [Syncfusion]
Replied On November 24, 2016 05:54 AM

Hi Roimer,    
  
Thanks for contacting Syncfusion support.   
    
We have created a new incident on behalf of you related to this issue. We suggest you to follow up the incident for further reference using your direct trac account.    
  
  
Regards,    
  
Prince 


Mike Potratz
Replied On February 7, 2017 12:22 PM

What is the solution?  I have the same issue with a grid inside a tab inside an update panel.  

I've setup a grid the same as the current Syncfusion demos/examples and it still disappears.  What's the magic code?

Prince Oliver [Syncfusion]
Replied On February 7, 2017 11:24 PM

Hi Mike,  

Thanks for your update.  

We have provided solution for you in the incident. Please follow the incident which is under your account for the mentioned issue.  


Regards,  
Prince 


Mike Potratz
Replied On February 8, 2017 10:00 AM

Except I click the link and all I see is my one ticket that is closed....  What am I missing?

Prince Oliver [Syncfusion]
Replied On February 9, 2017 01:51 AM

Hi Roimer, 

Thanks for your update. 

We have reopened the closed incident. Kindly follow-up the incident as we have provided fix for the issue you reported in this forum.    

Regards, 
Prince 


Mike Potratz
Replied On February 9, 2017 11:25 AM

I've attached a screen shot of what I see when I click the link you've provided.  

"Where" can I see the solution?  Can't you zip & send?

What do you see when you click the link you sent me?

Attachment: 20170209_10_21_33Support___DirectTrac___View_Incidents___Syncfusion_1b61d080.zip

Prince Oliver [Syncfusion]
Replied On February 10, 2017 06:39 AM

Hi Mike,   

Sorry for the inconvenience caused. 

We have created a new incident under your account. Please follow-up on the incident. 

Regards, 
Prince 


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