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Splinearea chart not work

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126316 Oct 6,2016 05:43 PM Oct 7,2016 05:58 AM ASP.NET Web Forms 1
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Tags: Chart
Roimer Machacón Otero
Asked On October 6, 2016 05:43 PM

Hi, we're using Splinearea chart using the guide in the page "http://asp.syncfusion.com/demos/web/chart/splinearea.aspx"

But when are implementing the chart appear this error in the console of the browser, and the chart not appear.

Uncaught TypeError: Cannot read property 'naturalSpline' of undefined

We've tested in Chrome, Firefox and Edge browser.

Attached image with the reference of the error

Attachment: error_584a7654.rar

Anandaraj T [Syncfusion]
Replied On October 7, 2016 05:58 AM

Hi Roimer, 

Thanks for using Syncfusion products. 

We have created a sample similar to the demo in http://asp.syncfusion.com/demos/web/chart/splinearea.aspx. But we are not able to replicate the reported issue. The sample can be downloaded from the following link 

Since the issue is not reproduced in our side, we would like to know the following details so that we can proceed further and provide a solution 

1)      Could you please let us know the version of Essential Studio you are using ? 
2)      Could you please try to replicate the issue in above sample ? 
3)      Could you please describe the scenario in which the issue occurs ? For example zooming, showing tooltip, etc 

The information provided would be of great help in providing a solution. 

Please let us know if you have any concern. 

Regards, 
Anand 


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