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Sales FAQ

1. Sales General
1.1 What are Syncfusion's product offerings?
1.2 What Essential Studio packages does Syncfusion offer?
1.3 Can I buy the Essential Studio components (Grid, Tools, etc.) separately?
1.4 What are the differences between the full source and binary versions?
1.5 What are the advantages of obtaining the full source code?
1.6 How do I buy Syncfusion products?
1.7 What is the language used to write your components?
1.8 I have a question that is not answered in this FAQ. Where can I ask it?
1.9 Does my license purchase entitle me to support and new releases?
1.10 Does Syncfusion's Essential Studio current release support my configuration of Visual Studio and .NET?

2. Evaluating
2.1 Can I evaluate Essential Studio before buying?
2.2 I am having trouble downloading the evaluation.

3. Pricing
3.1 How much does the Syncfusion Essential Studio cost?

4. Special Pricing
4.1 What types of special pricing are offered?
4.2 Does Syncfusion offer site licenses?
4.3 Does Syncfusion offer academic pricing?
4.4 Are volume discounts available?
4.5 Does Syncfusion offer competitive upgrades?
4.6 Are there any promotional discounts available?

5. License Terms
5.1 How does Syncfusion license their software?
5.2 What are the terms for licensing the source code of Syncfusion products?
5.3 Can one licensed copy be installed on more than one PC?
5.4 Does Syncfusion's licensing policy require run-time or distribution fees?
5.5 How can I obtain a copy of your latest software license agreement?
5.6 Does Syncfusion allow license transfers?

6. Ordering
6.1 How can I place an order for Syncfusion products?
6.2 How do I order through the website?
6.3 How do I order over the phone?
6.4 How do I order using fax?
6.5 What is the turnaround time for orders to be fulfilled?
6.6 What are the delivery options for Syncfusion products?
6.7 What are the payment options available?
6.8 Does Syncfusion accept purchase orders?
6.9 Will I receive an invoice?
6.10 What is Syncfusion's return policy?
6.11 Can I purchase Syncfusion's products through resellers or distributors?
6.12 I am an International buyer, can I buy Syncfusion products?
6.13 I just purchased a license of the Essential Studio have a question about deploying, compiling and/or upgrading. Where can I go for assistance and further information?
6.14 I had downloaded the evaluation of the Essential Studio Enterprise and just purchased a full license. Do I have to uninstall the evaluation and then download and install the full release?
6.15 I just purchased a license and my unlock key is not working. What should I do?

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