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1. Sales General
1.1 Why should I choose Syncfusion?
1.2 What are Syncfusion's product offerings?
1.3 What Essential Studio packages does Syncfusion offer?
1.4 Can I buy the Essential Studio components (Grid, Tools, etc.) separately?
1.5 What are the differences between the full source and binary versions?
1.6 What are the advantages of obtaining the full source code?
1.7 What is the language used to write your components?
1.8 I have a question that is not answered in this FAQ. Where can I ask it?
1.9 Does the current release of Syncfusion Essential Studio support my configuration of Visual Studio and .NET?

2. Evaluating
2.1 Can I evaluate Essential Studio before buying?
2.2 I am having trouble downloading the evaluation.

3. Pricing
3.1 How much does the Syncfusion Essential Studio cost?

4. Special Pricing
4.1 What types of special pricing are offered?
4.2 Does Syncfusion offer site licenses?
4.3 Does Syncfusion offer academic pricing?
4.4 Are volume discounts available?
4.5 Does Syncfusion offer competitive upgrades?
4.6 Are there any promotional discounts available?

5. License Terms
5.1 How does Syncfusion license their software?
5.2 Does my license purchase entitle me to support and new releases?
5.3 What are the terms for licensing the source code of Syncfusion products?
5.4 Can one licensed copy be installed on more than one PC?
5.5 Does Syncfusion's licensing policy require run-time or distribution fees?
5.6 How can I obtain a copy of your latest software license agreement?
5.7 Does Syncfusion allow license transfers?

6. Subscription Service
6.1 What is Syncfusion's Subscription service?
6.2 Do I have to renew my subscription service to keep working with the software license?
6.3 Why should I renew my active subscription?
6.4 How can I renew my subscription?
6.5 Can I renew my subscription if it has already expired? If so, how?
6.6 What technical support options does Syncfusion offer?
6.7 What is Platinum Support?

7. Ordering
7.1 How can I place an order for Syncfusion products?
7.2 How do I order through the website?
7.3 What is the turnaround time for orders to be fulfilled?
7.4 What are the delivery options for Syncfusion products?
7.5 What are the payment options available?
7.6 Will I receive an invoice?
7.7 What is Syncfusion's return policy?
7.8 Can I purchase Syncfusion's products through resellers or distributors?
7.9 I am an International buyer, can I buy Syncfusion products?
7.10 I just purchased a license of the Essential Studio have a question about deploying, compiling and/or upgrading. Where can I go for assistance and further information?
7.11 I had downloaded the evaluation of the Essential Studio Enterprise and just purchased a full license. Do I have to uninstall the evaluation and then download and install the full release?
7.12 I just purchased a license and my unlock key is not working. What should I do?
7.13 I just purchased the binary edition of the Essential Studio Enterprise. Can I upgrade to the Source Edition in the future?
7.14 If I purchase an individual product, like Essential Grid Binary, can I upgrade at a later date to the Essential Studio Enterprise?
7.15 I just purchased a license, where can I access online documentation and further resources?
7.16 I joined a project team that has standardized on an older release of the Syncfusion Essential Studio Enterprise. Can I order an older release?
7.17 To place an order, I need Syncfusion's ECCN number. How can I obtain that?

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