Working with your products, especially Windows Forms controls, is an important productivity gain for me. Your controls cover almost all our needs.
Global Trading Analytics, LLC
When researching for a solution to create Microsoft Word files on-the-fly from within our web application, we decided to go with Syncfusion’s DocIO product because of its feature-rich object model, numerous working samples, and competitive pricing. Based on our success using DocIO, we recently started using their XlsIO product to create Microsoft Excel files. Once again, we were impressed with the product’s functionality and performance.
But, just as important as a product working as advertised is a company’s support and customer service. In this regard, Syncfusion also earns high marks. Whenever I had a question or problem, Syncfusion always responded quickly with detailed explanations and illustrative samples. In addition, they would always follow up to make sure everything had been resolved. But perhaps what impressed me the most was when Syncfusion quickly added a recent Microsoft Excel feature that I needed to meet a project deadline to their current XlsIO product. Not only is Syncfusion focused on building quality products, they also work hard to ensure their client’s success using those products within applications.
I've been using Syncfusion Essential Studio products for a few years now, specifically DocIO and XlsIO. I find the products to be useful and well-integrated with the .NET framework.
But more than anything else, I really enjoy the responsiveness and the quality of the Syncfusion support team. I could say that, by far, I had the best support experience with the Syncfusion support folks. They respond quickly, they always provide working samples that illustrate the solution to a given problem, and they always follow up to see if my issue has been resolved.
It is no secret that there are many companies providing solutions for the same technologies. But all things being equal, I would definitely recommend Syncfusion—just for their support model.
BAC ra ltd.
Syncfusion provides an excellent range of flexible controls that I've been able to use and producing complex PDFs has been made possible because of this. The support is excellent and I particularly like the examples so that the functionality can be seen.
We at Arpoador Consultoria, a management consulting company that delivers IT solutions to our customers on a needs basis, needed to find a competitive ready package to use together with our Microsoft BizSpark Visual Studio Solutions. This was crucial for our success. Syncfusion has helped us establish our innovative managerial solutions pipeline through their hands on package and helpful support line. Keep up the good job!
When it comes to editing text with syntax highlighting or displaying data with a heavily customized grid, the only way to go is Syncfusion.
Unity Managing Underwriters Limited
Silverlight Grid control in particular, works very well and does everything we need. When we requested it, your customer technical support was also excellent.
I've been using Syncfusion Essential Studio since 2010 and have found it as an excellent suite for developing Windows and Web applications. It includes a rich and high-performance set of User Interface components for both Windows and Web development. It also includes other strong capabilities, such as: easily generate richly-formatted Adobe PDF files. In addition, Syncfusion provides excellent customer support.
I have been using the Syncfusion WPF products since their first release. The way the components are architectured has allowed us a lot of flexibility and customization, enabling us to push further the limits of what would normally be possible with more conventional components. However, the Syncfusion customer support stands above all others for their rapid response time and willingness to resolve issues in a way that satisfies the customer. No issue is too big or small. It has been a decisive factor for our company when choosing such a provider.
Syncfusion has proven to be a fair partner and their products keep up with the pace of new technology. In addition, their service is quick and easy. What more could you ask for from a component vendor?
Excellent support! I don't see how any other product or company could ever be better. Syncfusion products and especially support personnel are first rate.
N. Murali Krishna
Invensys Development Center India Pvt. Ltd
I've been using Syncfusion Essential Studio since 2008. The product and the way that Syncfusion provides support solutions are extremely appreciated. We extensively use products like Essential Grid, Essential Grid Grouping Control, Essential Grid Data Bound Grid, and PDF Export. Syncfusion reduces our development time by at least 50%.
My journey towards Syncfusion started like this: when my project manager came to me and said that we are going to design an Editor, he asked me to review various grids on the market that would support all of our functional requirements. I downloaded Syncfusion’s evaluation version and verified that it had all of the necessary capabilities to meet our requirements perfectly. I’ll never forget the support that we were given by Chris Vester during the evaluation period to make our product successful.
Thank you very much Syncfusion for making our life simple and smart.
Apex Industries Inc.
I have been using Syncfusion for the last two years. The Essential Grid is one of the most efficient and user friendly methods of displaying data that I have ever seen. The development tools that Syncfusion provides has not only met but exceeded my expectations. The technical support (getting the answer within a business day) makes learning how to use the impressive library of Syncfusion’s programming tools relatively painless.
When we started our new product line a year ago (Reportive Analyzer: an interactive reporting program, with grids, charts and advanced filtering/drill features, all of which can be configured by the end user), we decided to go for WPF. But we needed many advanced components and after a survey, we chose to go for Syncfusion. Thanks to this toolbox, we were able to deliver our product on time. We mostly use Chart, Tools and Grid for WPF. Syncfusion's online support is of really good quality, and several improvements we suggested and fixes for bugs we reported were integrated into the product really quickly (we usually get a custom-built version that allows us to get back on track before the next official version is released!).
G&W Software Entwicklung GmbH
I have been using Syncfusion products for the last three years and have been very pleased. I have been especially happy with Essential Grid because it is very fast and is our most frequently used component from Essential Studio. The ribbon menus allow us to create an Office-like look and feel for all of our applications. I would highly recommend using Essential Studio and have found that the Syncfusion support team is one of the fastest I have worked with.
Eole & Co.
We have been using Syncfusion Essential Studio for a year in our Web development, especially the Silverlight Grid components. Although we encountered some minor glitches during the implementation process, the support team has always been extremely reactive and solved all my problems quickly. The components are highly configurable and the performance is excellent.
I have been using Syncfusion for a little over a year now and it has done everything I need it to do. The PDF manipulation allows us to create amazing reports on the fly. The DataboundGrid offers very robust grid functionality with on the fly filtering, ability to move multiple columns, fast data manipulation and a nice Office 2007 look and feel. The ribbon menus allow me to create an application that has an Office 2007 look and feel over the entire application. Using Syncfusion allows me to create a professional modern business application. Direct- Trac support answers are always next day and they almost always have an answer when I am trying to figure out functionality. Syncfusion developers have fixed various library components quickly any time I discovered something that did not work properly. This tells me that they care about their customers and want to provide a world-class RAD toolset. I highly recommend using Syncfusion to build world-class applications!
Jimmy Ji, Analyst
I think Syncfusion overall is an awesome package. I was using the Essential Grid for WPF for its good extensibility and rich features. Although there are still flaws and bugs in the product, the support team is responsive and helpful in explaining problems and providing fix patches in proper time.
I have found Syncfusion controls to be excellent – they do everything that I need in my day-to-day development and more. The technical support team is very responsive and their advice is spot-on accurate.
Syncfusion has the best software components and customer service on the market - Bar None. Their products are very well documented and their engineers are extremely timely and accurate with their responses. In our opinion, Syncfusion's components offer an incredibly well designed object model that 'makes sense' to developers, which results in faster time to market. These components are definitely at the top of the league.
After a very rigorous side-by-side test of several .NET component vendors' offerings, we chose Syncfusion Essential Grid for the project because it's extensible, offers a rich set of features, and it's the fastest solution in the market.
We have been using Essential Chart WPF for almost a year now. We have been impressed with the flexibility and the ease-of-use of the component, and Syncfusion has been extremely helpful both during and after the evaluation process. I would think Syncfusion's Essential Studio components will play a more integral role in our applications in the future, given our positive experience with the Charting control so far, and the rich set of components the suite offers.
Adding corresponding tire images on each page is a nightmare in Crystal Reports, but easy with the [Syncfusion] PDF creator.
Collaborative Internet Computing
We usually ignore the page with customer quotes on a site and rely on the content of its forums in order to judge a company's responsiveness and product quality. The forum content was so impressive that we proceeded to purchase. We were under significant development time constraints, so in order to get ahead of the learning curve, we called our "Account Manager" (yes, you get assigned an account manager - and they take it seriously!) and offered to pay for a short getting started web training session. Our Account Manager responded that Syncfusion really wants to support their customers, so a short getting started session was a reasonable request that they could offer at no charge. I asked her if she was kidding! Well, she wasn't - it was arranged for quickly. The session was excellent and directly addressed our needs. High quality service and a high quality product is rare indeed - congratulations. Your only problem will be that no one will be believe that the Customer Quote page content is actually true :)
Virginia Military Institute
You guys are amazing. I wish I had worked with you a long time ago.
Shrewsbury Little League
Thanks to SyncFusion our kids have their statistics updated immediately and can track their progress.
J. Sterling Photography
I would like to commend Syncfusion on the caliber of both its products and support. I have been using the Grid, Chart, and Diagram components extensively and have found them to be ''head and shoulders'' above any others that I have tried. Additionally, the support that I have received has also been ''top notch''. More than once, the Syncfusion support team's rapid responses have enabled me to meet critical deadlines. I would heartily recommend your products to anyone involved in developing software for the .NET environment.
Your company has the finest product of its kind available (in my opinion) and your service and technical support has been exemplary. Clay Burch alone has solved many challenges for me, and I doubt any of your competitors could come close to matching your developer resources like him or your Essential Studio product.
Panda Consultancy Services.
Excellent support and follow-up from Syncfusion. On hindsight, I wish I'd contacted them first. I could have saved at least a week's worth of effort.
Panda Consultancy Services.
While creating a Proof of Concept based on QTP for Global Test Managers, QTP did not recognize any of the Syncfusion objects because they were not native .NET objects. Mercury/HP does not support third-party .NET object recognition by QTP. I contacted Syncfusion and was sent a custom release of Essential TestStudio. After installation, QTP worked like a charm, recognizing all of the Syncfusion objects.
StarGate Technologies, LLC.
I have been using Syncfusion products for at least two years now, and I'm very pleased with sales and support of your product. Your support team is one of the finest I've dealt with. The incident turnaround time has been excellent and professional. I would recommend your product to anyone.
My initial interactions with Syncfusion several years ago were extremely positive. I had a short period of time when there were some problems (Syncfusion growing pains, I think). Since then I have had nothing but extremely positive results.
Direct-Trac is the model for how support should be done. It simply works and is seamless. Kudos to whoever is in charge of that and his/her development team.
I don't understand how Syncfusion does not have 100% of the market. Admittedly your prices are higher, but the tech support cannot be equaled by your competitors who are charging less.
Thank you once again for all your help and quick responses to my questions; they proved to be the deal makers. Your personal touch and the support responses from those involved (and not involved) also convinced me. Your level of support and dedication to customer satisfaction is truly exceptional.
Written Works, Ltd.
Building a feature-rich, high quality product to a tight deadline is a tough challenge for any small ISV. Selecting the right tools and components to partner with is essential for our success. After carefully evaluating many competing component tools I selected Syncfusion Essential Studio Enterprise Edition. No other solution could offer the same breadth and depth of coverage with professional look-and-feel all in a single package. Many of the competing tools have developed their own non-standard styles that - whilst nice - make UI integration a pain, alienate users, and to get the coverage I want would present my product as a collection of misfit components. Thanks to Syncfusion I don't have this worry. Add the quality of your documentation and source code to give me a real head-start and the feel I'm working with a superior product.
Berkshire Mortgage Finance.
Syncfusion's controls are top-notch, surpassed only by their extraordinary customer service.
Great product, really a joy to use, and wonderful support, too. Pat yourselves on the back!
inova. Solutions AG.
We chose Essential Studio based on the breadth and quality of the components and the excellent support.
KMD Technology Solutions.
Syncfusion .NET Components have significantly reduced our UI development time. With use of the grid and tools namespaces we are able to deliver the high performance, extremely rich user interfaces which our customers have come to expect. Syncfusion products use native .NET data binding so no extra education is necessary. Using the XlsIO namespaces we have been able to allow our customers to build very complex financial models using the MS Office Excel files they are used to. We can then take those files and integrate them directly with enterprise database applications.
Syncfusion components give developers an advantage over the competition by offering flexible re-usable modules that not only contain essential features, but also unmatched performance and reliability.
CA Group, Ltd.
I had great support when I started using Syncfusion.
When I first started using Syncfusion, it was with VB, and although I have many years of development experience, I needed a fair amount of assistance to get to know and use the functionality available from Syncfusion, as well as learning the intricacies of VB.NET itself. Thanks for the help of Syncfusion tech support, the main use of Syncfusion products has been very successful.
Queries have been turned around very quickly and in a helpful manner.
Essential Grid's architecture permits tremendous flexibility and scalability for serious developers.
We are very satisfied with the product and everyone in Tech Support is quick, polite, and competent.
Log Tech Canada, Ltd.
The Syncfusion Grid is at least 3 times faster when expanding and ten times faster for collapsing (when using large datasets) than the solution we were previously using.
Your support is the best that I have found, and as a developer I really appreciate this.
If I post a question in your forum I will have an answer usually the next morning.
Keep your excellent service - this made my buying decision that much easier.
I consider Essential Grid to be the only credible choice among the .NET grid components on the market today.
Dennis C. Drumm
It seems like there isn't anything Essential Grid can't do that you might want to do with a grid control.
Essential Grid, along with other Syncfusion components, gave us the flexibility to differentiate ourselves from our competitors. Essential Grid's power, flexibility, and many options allowed PROPHIX to develop one of the most leading-edge applications in today's marketplace.
Syncfusion Essential XlsIO is very fast and works well for creating Excel workbooks in both server and workstation environments.
Finite Matters, Ltd.
The Syncfusion ChartControl has almost any option you could want, but it is still easy to use. The support from Syncfusion is unbeatable - far and away the best I have received from a software company.
We have used Essential Tools to surround our grids with an intuitive, modern, and stylish interface that our users appreciate more than we had hoped.
We needed performance, flexibility, and reliable support. After extensive searching Syncfusion was our top choice and our best decision. The Syncfusion Suite is so comprehensive it allows us to focus completely on our project implementation, saving us time and money. Syncfusion support is available for every request or problem a developer may have. You know Syncfusion's support is top notch when you see solutions and samples offered to anyone who asks on their Message board. That is almost more valuable than the feature rich components they offer. Syncfusion controls contain almost everything a developer could ask for, backed up by unmatched support. If your developers need fast and reliable support and a feature rich set of flexible re-usable controls, Syncfusion is the only choice. Syncfusion controls are a developer's dream come true.
We have been using Essential Studio for the last 2 1/2 years to develop commodity trading systems, and at no point have we been limited in what we can do. We have used Essential Tools to surround our grids with an intuitive, modern, and stylish interface that our users appreciate more than we had hoped. Using Essential Tools to surround our grids with an intuitive, modern, and stylish interface has come at no additional development time. Licensing the source code has proven invaluable for finding inspiration or debugging more complex issues. For any real show stoppers the Essential Studio Support Team have always provided, at minimum, a quick workaround, but usually a complete solution within 1 or 2 days. I have no hesitation in recommending Syncfusion products, and, in fact, did so recently to a separate development team within Trafigura.